Phase III Overview

During Phase III (Define Improvements):

• A model of the desired process (prescriptive model) is developed based on the current process and the list of prioritized improvement actions.
• Specific process changes are identified along with the target areas within the organization that will make the changes. Improvement actions are then negotiated with all affected groups.
• Finally, a deployment plan(s) is/are developed.

Prescriptive modeling activities use the same facilitated modeling sessions that are used in developing the current process (map). Because the people performing the work are involved, they are "empowered" to identify and implement practices that fit the specific business goals and development problems identified during Phase I.

When and as necessary, RPI supports the quick development of operational procedures for specifically noting how a process step is to be conducted. Most procedures such as the one below, can be developed in 1 to 2 hours of time.

In addition, people can quickly define and develop templates, standards and specify the format and content of databases and other tools needed to perform the process. These are also developed quickly. The focus is on getting concepts quickly developed and into the use so that lessons can be quickly learned, and so processes, procedures and standards can be revised as needed. The result means that people LEARN BY DOING and are empowered to do so.